Thu, Apr 23, 2009
At 2am there is a segment of the population that wants better skincare, a better cleaning system or flatter abs. Funnily enough, at 11am there is another segment wanting the same thing as well as the latest diets, next generation cookware and revolutionary shampoo. It’s direct response television and it’s a multi-billion dollar business that is dependent on the effectiveness of the inbound call centre for sales.
Thu, Apr 23, 2009
"We found IPscape’s flexibility couldn’t be matched by others, helping us to quadruple our customer base in 12 months" Teleconnexions (formerly Customer Contact Solutions)
Tue, Mar 17, 2009
Home Based Call Centre (HBCC) has implemented IPscape’s software-as-a-service call centre solution to manage and streamline its growing agent-at-home business. The IPscape solution has simplified operations, improved agent productivity and enabled cost-effective scalability for the Brisbane-based business.
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