The latest from the Australian software-as-a-service contact centre provider, IPscape.
Mon, Mar 16, 2009
Home Based Call Centre (HBCC) has implemented IPscape’s software-as-a-service call centre solution to manage and streamline its growing agent-at-home business. The IPscape solution has simplified operations, improved agent productivity and enabled cost-effective scalability for the Brisbane-based business.
Tue, Mar 10, 2009
IPscape and SEMA today announced an alliance agreement whereby SEMA will offer Software as a Service (SaaS) contact centre services based on IPscape technology. The alliance adds inbound, outbound and blended hosted contact centre services to existing SEMA business solutions and the ‘largest privately owned direct mail operation in Australia.’
Tue, Feb 17, 2009
IPscape Pty Ltd today reported the current economic downturn has boosted sales of its pay-as-you-go call centre solutions and pay-if-you-use disaster recovery service. Latest IPscape deals include Thomas Direct, a Queensland based outsourcer; professional sales and lead generation company, Strike Force Sales; Home Based Call Centres (HBCC) and SEMA, a marketing IT solutions group.
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