The latest from the Australian software-as-a-service contact centre provider, IPscape.
Thu, Apr 23, 2009
At 2am there is a segment of the population that wants better skincare, a better cleaning system or flatter abs. Funnily enough, at 11am there is another segment wanting the same thing as well as the latest diets, next generation cookware and revolutionary shampoo. It’s direct response television and it’s a multi-billion dollar business that is dependent on the effectiveness of the inbound call centre for sales.
Thu, Apr 23, 2009
IPscape, the Australian Software-as-a-Service (SaaS) contact centre specialist, has launched the IPscape alliance program for resellers of its pay-as-you-use contact centre and call centre solutions. IPscape is a perfect fit for resellers with telco, systems integration or SaaS expertise that want to extend services into downturn-friendly SaaS call centre solutions and stop leaving money on the table.
Thu, Apr 23, 2009
Australian contact centre provider IPscape today launched IPscape for Salesforce, a fully integrated contact centre module for salesforce.com. IPscape for Salesforce includes all the standard features of IPscape’s award-winning solutions such as predictive dialler, voice recording, IVR, queue management, real-time reporting and communication via voice, SMS or email.
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